I have used the Fluff and Fold service at this location every week for over 2 years now and the STAFF ARE AWESOME. The girls do a great job with my clothes, and they are great at customer service. They make living out of a suit case a lot more comfy. Thank you ladies.
I've been coming here for awhile, but I'm done. You load the machines and half of them don't work. When you tell an attendant she simply tells you to switch machines. It gets tiring changing out huge loads because their machines don't work. Most of the attendants are nice, but there is one who is just a miserable you know what, and she acts like it's your fault their machines take your money or don't work. The lint traps are never clean. The bathroom is disgusting. The washing machines all smell like mildew and mold. Some of the smaller front loaders have a green film, assuming it's mildew, around the glass. And how about a little air conditioning or more than one fan for the entire hot ass laundry mat? Sorry this place has declined, will try another laundry mat.
Clean. Friendly and helpful staff 24/7. Modern washers.
The girls in there have fantastic customer service the place is clean and they are very helpful with whatever your needs are. I was looking around and the young lady that worked there was helping this elderly lady she was so kind so tender and help her with her laundry. That's what we need people that have great customer service and care about her elderly. Thank you for your services
Do Not Go Here! This Place is Horrible!!! My wife and I had our CHILDREN'S clothes stolen from here while they were in the dryer and this establishment did NOTHING! Made a police report, STILL NOTHING was done, so if you want people to have free will at your clothes if you turn your back for one second, wash your clothes here. Might as well drop them off at Goodwill. FURIOUS and am still contacting an attorney to sue!
Laundry Lounge is a US Laundry based in Niagara Falls, New York. Laundry Lounge is located at 9545 Niagara Falls Blvd, Niagara Falls, NY 14304, USA.
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