Bought a watch for $300 from Ultra Diamonds and the stem fell out after two months. I was told it was wear and tear. Sent emails as advised to do and when I visited the store in Niagara falls they said they were under new Management and didn't have my emails. They offered to look at look at the watch to see if they could repair it. Surprise Surprise, they couldn't and didn't offer a replacement. Worst customer service ever. $300 and nothing to show for it. Avoid this place like the plague. If it possible zero stars that what I would have given.
Kay Jewelers is a US Jewelry Store based in Niagara Falls, New York. Kay Jewelers is located at 1874 Military Rd, Niagara Falls, NY 14304, USA.
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