Always have what I am looking for.
Wife loves it! They carry all the major brands. Fantastic sections.
Truly a 0. Never will shop at Ulta again unless I want to be belittled, accused, and ignored. Was ignored the first time I came in. Then when I came back because of a problem with an item, Laura, a manager, made me feel as if I had done something criminal because of a computer error.
95% of the time they have exactly what you're looking for. The people who work there are so helpful, knowledgeable and friendly. They ask if you need help with anything and if you just want to shop on your own, they leave you alone. Great selection of merchandise and I love the testers. Returns are always accepted, no questions asked. Love this store!!
I truly have no reason to shop here again. The outlet mall right next door has similar products in at least three stores, Sephora has a more diverse selection, and the drug store is always an alternative.
Kathy, the general manager, then made excuses for why it was fine for Laura to accuse and question me directly at least three times during an exchange with receipt.
Heather, the regional manager, also believes this was all justified and did nothing to rectify the situation.
It has the most wide variety of high end and regular beauty products under one roof it's a mega store. Each dept has customer service reps with very good knowledge about each product and what you want. It even has a salon in it. Love this store.
Employees are helpful.in store and at the hair salon in back of store
Ulta Beauty is a US Hair Care Studio based in Niagara Falls, New York. Ulta Beauty is located at 1520 Military Rd #180, Niagara Falls, NY 14304, USA.
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