It has a pretty limited selection and sizing choices. It tends to attract an older crowd. The prices are a little high and the coupons have a ridiculous amount of exclusions which can make shopping frustrating.
Called ahead to put aside makeup and a gift case for my 82-year old mom. Not only didn't they set it aside, they gave me difficulty in trying to use her card to purchase it. I had to physically take her there and make her use her walker to go into the store to get it. To add insult to injury, I tried to call the office to get a manager to complain and it goes directly to voicemail with no office or customer assistance option. Lastly, I have a severely autistic son who is non-verbal and has diabetes, so I don't have time to jump through these hoops when I want to help my mother. HORRIBLE EXPERIENCE
Even though the surrounding buildings are the dilapidated leftovers of the Summit Mall, the Bon Ton thrives. They have a great selection of items at very low prices. They always have great deals!!
Bon Ton in NF is great. Good selection and fair pricing.
The store is very old and outdated things look the same as they did when my grandmother use to take me their 20 years ago also there prices are insane $100 for cologne that's only $65 online
Bon Ton is a US Department Store based in Niagara Falls, New York. Bon Ton is located at 6929 Williams Rd, Niagara Falls, NY 14304, USA.
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